GO GOLFING’S REFUND & CREDIT POLICY FOR TOUR OR EVENT CANCELLATION DUE TO ANY OF THE FOLLOWING EVENTS:
- Government restrictions that compromise the event itinerary
- Border closures or quarantine requirements that prevent 30% or more booked guests from attending
Note: These policies reflect the contracts Go Golfing has entered into with tour or event suppliers.
PEACE OF MIND GUARANTEE – 100% Money-Back Guarantee:
100% Money-Back Guarantee if your tour or event is cancelled up to 4 weeks (28 days) prior to commencement.
TOUR OR EVENT CANCELLATIONS BETWEEN 28 DAYS AND 14 DAYS OF DEPARTURE:
Go Golfing will postpone the tour and advise new dates. Clients will have the choice of transferring their booking and funds paid to the new tour or event dates or a future use credit redeemable for any tour or event offered by Go Golfing. Refund requests will be paid out as per the following schedule:
27 DAYS – 21 DAYS BEFORE DEPARTURE: Funds Paid Issued as 25% credit + 60% refunded
20 DAYS – 14 DAYS BEFORE DEPARTURE: Funds Paid Issued as 30% credit + 50% refunded
TOUR OR EVENT CANCELLATIONS INSIDE 14 DAYS OF DEPARTURE:
Refund amounts will be subject to the contracted terms and conditions of each supplier. Refund amounts will be paid to you on receipt from suppliers.
REFUNDS FOR CANCELLATION ONCE YOUR TOUR OR EVENT COMMENCES:
Refund amounts will be subject to the contracted terms and conditions of each supplier. Refund amounts will be paid to you on receipt from suppliers. Go Golfing will not be responsible for any forfeiture of package inclusions, changes to travel arrangements or any financial loss.
THE GO GOLFING DIFFERENCE:
At no stage will Go Golfing charge any administration fees as a result of tour or event cancellation due to the reasons outlined in the above policies.